Changelog

New

Card statuses

New

“Closed” and “Resolution time” reports

New

“Send & Close” button

Improved

Can now filter workspaces by card status.

Improved

Users can now go to the notifications settings page directly from the notifications tab by clicking on the new cog button.

Improved

Previously, merged cards were unmerged when they got archived. Now they remain merged when archived, unarchived, snoozed or unsnoozed.

Fixed

Fixed unassigning not working when card has more than 3 assignments.

Fixed

Fixed merged cards not showing on subboards / filter.

New

New notifications

New

Notification settings

Fix

Fixed compose box closing while trying to open templates folder.

Fix

Fixed board view disappearing after clicking on ‘Create new template folder’.

Fix

Fixed merged card being stuck in previous board after being moved to a different board.

Improved

Have separated permission for ‘mark as spam’ and ‘delete card’ in custom roles.

New

Templates folder structure

Fix

Separated permissions to “mark as spam” and “delete” in custom roles. Before, it was only possible mark either both or none of these options.

Fix

Fixed column scroll not working on some cases.

Fix

Fixed not being able to delete 2nd+ email from email sequences.

Improved

Results from search now appear in real time when searching for email templates.

New

New filter: “if no reply”

New

Weekly and monthly reports

Fix

When using a combination of automations using ‘move to a different board’ and ‘assign to’, Drag was fetching the list of users of the original board rather than the destination board. This has been fixed.

Improved

Optimized the speed in which reports data load. Reports will load 10x faster from now on.

New

Drag API

New

New trigger: “if assigned to anyone”

New

Automation delays: New section “after”

New

Auto-responders: Automatically send a response to emails received in your shared inboxes.

New

New automation action: auto-archive cards.

New

New automation trigger: “if card composed from board”.

New

New automation condition: “any email on a board”.

Improved

New users reports: track work load and activity on Drag boards for each team member including metrics such as number of assignments, number of emails sent and time to response for each of the board members.

Improved

Admin & Billing improvements: relaunched our Admin & Billing dashboard with improvements including, but not limited to:

– Switch users in subscription
– 3D security authentication support
– Edit company information in-app
– Import users list com .csv file

New

Tags reports (volume of activity and the performance of your team on cards containing a specific tag or group of tags).

New

Business hours for shared boards (define the operating hours for each board, ie. when your team is actively working on them).

Improved

Increased accuracy of response time reports by taking into consideration business hours.

New

Round Robin assignment: teams are now able to automatically assign cards on a board among all users or a subsegment of users, while ensuring that the workload is distributed evenly.

New

Response times reports.

Improved

Improved reports UX by adding detailed table of cards below summary chart.

New

Custom user roles & permissions: create custom roles with your own combination of 30+ permissions.

Improved

Improved the UX when merging cards together.

Fix

Fixed new task created showing UTC time instead of local time.

New

Default user roles & permissions

Fix

Fixed mention not getting bold when there is no text in the chat message.

Fix

Fixed emoji popup mal formatted in live chat.

Fix

Fixed board getting blank when another board is deleted or created.

Fix

Fixed some actions not being reflected in real time for all users on a shared board (eg. invite / remove member, rename board, update tag).

Improved

Improved reports UI

New

Reports details table: It includes card name, email subject (when available), the date and time when the card was last active and their respective assignees.

New

Multi-select filter of boards and users in reports.

New

Download reports.

Improved

‘Today’ view and ‘Assigned to me’ view improvements:

– View cards broken down by board and columns instead of just by boards.
– Option to collapse / expand columns for a clear view of todo’s due today.
– New ‘Go to board‘ button sending users straight to specific board.

Fix

Fixed ‘reply as default’ email address not being respected when replying from inside ‘Assigned to me‘ view.

Fix

Order of boards in the ‘Assigned to me‘ and ‘Today‘ views now reflects the board list on the ‘Drag boards’ section.

Fix

Fixed card not being removed from ‘Assigned to me‘ view after being unassigned.

Fix

Fixed not being able to drag emails from traditional Gmail into Drag boards (caused by a Gmail update).

New

Preview view on Drag boards.

Improved

Search improvements: Progress bar + indication of when no results are found.

Fix

Fixed emails in Drag’s detailed view not formatting bullet points correctly.

New

Add, edit or remove subtasks in cards from mobile app.

New

New “Activity” tab in mobile app with the entire log of activities done in a card.

New

Add, edit or remove notes in cards. 

Fix

Fixed not being able to delete 2 columns in a row.

Improved

Billing dashboard improvements:
– Ability to update company address in-app.
– Ability to update payment method in-app.
– Better visuals and clearer information about existing plans.

Improved

Search in activity log (from card detailed view): Find detailed information about activities that have happened in a specific card by searching for terms inside the activity tab.

Improved

On/off toggle buttons for automations.

Fix

Fixed automation to “move-to + apply tag” actions pulling tags from the wrong board.

Fix

Fixed not being able to reorder subtasks.

Fix

Fixed column names getting trimmed after renaming column.

Improved

List view UI improvements:
– Increased height of each list, allowing users to view more cards at once.
– Tags and other badges (eg. due dates, notes, checklists, etc) now do not duplicate height of individual cards, so each card takes less space.

Improved

Users can now filter boards by color.

Fix

Fixed mentions / tags loading from wrong board when setting up automations.

Fix

Fix subtasks getting duplicated.

Improved

When creating a new Drag card via a Zapier integration, the following fields were added: assignee, tags, notes, subtasks and comments.

Improved

Actions from Zapier automations now load on the activity log.

New

Search for activities in the activity log.

Fix

Fixed boards loading blank after leaving computer idle.

Improved

Added ‘x’ button to remove tags from the detailed view in 1 click.

Improved

Can now remove color codes.

Improved

Improved layout of “move to folder” and “apply label” top bar buttons.

New

Push notification settings in the mobile app: users can now chose which boards to received push notifications from.

New

Mobile app search: search for cards across all Drag boards, archived or not, right from your mobile app.

Improved

Actions in the Chrome Extension (eg. archiving emails) are reflected in real time in the mobile app.

Improved

Improved ‘sort by newest first’ sometimes sorting incorrectly.

Fix

Fixed filtering by “From” or “To” returning task cards, instead of only emails.

Fix

Fixed filtering by “card name” not finding card if title had been manually edited.

Fix

Fixed “Add to calendar” checkbox not saving if checked AFTER due date is defined.

New

Zapier integration: connect Drag to 5,000+ apps without writing a single line of code with our Zapier integration.

New

Zap templates: create integrations in just a few clicks.

Improved

Assignments or @mentions notifications now redirect to specific cards on mobile (from either native Gmail app or mobile browser).

Improved

Can now copy + paste from mobile app.

Improved

Mobile apps now support merged cards. Merged cards now load on the mobile app the same way they are displayed in the extension. Users can view the child cards inside a specific merged card in the related tab.

Improved

Can now remove tags from mobile app.

Improved

Added options to “Download file log” and “Clear Local Storage” in the admin dashboard > settings.

Fix

Fixed “Assigned to” dropdown not working on filter popup on Google Groups boards.

Fix

Fixed some users not being able to close the dropdown menu after step-by-step onboarding.

Fix

Fixed popup of “you have unsaved changes” being triggered when there were no unsaved changes in automations.

Fix

Fixed same automation being able to be saved multiple times.

New

Custom fields: users can now create specific fields for each workflow. From text fields to phone numbers or currencies, the options are endless!

New

Native emojis in internal chat.

Improved

Broader palette for tags and color codes.

Fix

Fixed width of columns on board view impacting list view width.

New

New centralized boards configuration (configure board members, “reply as” permissions, default sender, where new replies load, board tags, apply tags across multiple boards at once, etc).

Improved

Improved automations configurations (search for automations, automations description snippets, improved configurable options, etc).

Improved

Better email templates configuration (improved and more intuitive interface, share templates with all users at once).

Improved

New filter experience: Our filter not only gained a better look and higher performance: Re-apply your previous filter with 1 click, filter by more information (eg. “has notes”, “has tasks”, reply/creation date) and filter subboards (eg. assigned to me, sent, drafts, unread, archived, snoozed).

Improved

Improved search experience: A tidier, cleaner search experience. Just type the search term and see the magic happen. View results by board, assignee, date and color code.

Fix

Fixed moving cards into or across Drag boards not working sometimes.

Fix

Fixed first column permanently loading in certain scenarios.

Fix

Fixed cars disappearing after creating+moving column and adding cards to it.

Fix

Fixed scroll bar not loading new emails in certain scenarios.

New

Collapse/ expand columns: users are now able to collapse and expand columns on boards, saving space and keeping workspaces tidy.

New

‘Select all’ per column: No need to select card by card when you want to apply a bulk action to them. With ‘select all’, you can automatically select all the cards from a specific column in 2 clicks.

New

Rename cards from board view: users can now rename cards right from board view. No need to go inside each card to do that.

Fix

Fixed Drag view toggle button re-enabling automatically.

Fix

Fixed board views (assigned to me, sent, unread, etc) failing to load.

Fix

Fixed emails disappearing when dragged into newly created columns.

New

New board view.

New

New list view.

Improved

Can fit more cards on a column.

Improved

Can fit more columns on the screen.

Improved

Faster loading.

Improved

Broader tags palette (12 colors).

Improved

Improved drag and drop experience.

Improved

Improved notes and subtasks visualization from board view.

Improved

Can now have as minimum as 1 column/list per board.

New

Push notifications now divert to the correct card.

Fix

Fixed not being able to from an alias or Google Group email address from mobile app.

Fix

Fixed emails with no content not opening correctly on mobile app.

New

Mobile app now supports attachments (including preview, download and forward).

New

Board unread count on mobile app.

Fix

Fixed not being able to reply to some emails from mobile app.

Fix

Fixed some emails not opening correctly on mobile app.

New

Email templates now support images.

Fix

Fix scroll bar being hidden because of a Gmail update.

Fix

Fix “compose as” failing sometimes.

Fix

Fix unsnooze button appearing on card even outside of snoozed subfolder.

Fix

Fix “assigned to me view” showing maximum 20 items per board.

Fix

Fix emails not being fully shown in some scenarios.

Fix

Fix “mark as read” and “mark as star” automations not working.

Fix

Fix signature loading incorrect sometimes.

? New

“Compose as”: Compose new emails as a Shared Inbox, Google Group or as another team member.

Improved

Improved filter: Added card statuses ‘Archived’ and ‘Snoozed’ to board filter.

Improved

Improved filter: Can now filter subboards (eg. sent, archived, drafts, snoozed).

Fix

Fix not being able to unsnooze from card detail view.

Fix

Fix read/unread status changing when snoozing or unsnoozing cards.

Fix

Fix card titles loading empty in some cases.

Fix

Fix wrong recipients loading when “replying all” to Google Group emails.

? New

Full screen mode: Can now open email or task cards in a new tab.

? New

Snooze: Can now snooze or unsnooze one or multiple email or task cards across shared inboxes.

? New

‘Snoozed’ subboards.

Fix

Fixed activity logs not scrolling / paginating.

Fix

Fix notes not being saved when user leaves the detail view too fast.

Fix

Fix card not updating snippet / preview on board view when the last reply was done as a Google Group.

Fix

Fix downloading attachments not working in some cases.

Fix

Fix new cards being added when user filtered a board or subboard.

Fix

Fix new cards being added when user filtered a board or subboard.

Fix

Fix calendar invite emails sent to a Google Group not loading on the Google Group board.

Improved

Added attachments count on attachment badge on board view.

Improved

Added attachment icon to messages inside detail view.

Improved

Improved filter: being able to filter cards by unassigned status.

? New

Forward ‘as’: Can now forward emails as shared inboxes.

? New

Forward ‘as’ default: Can setup forwarding emails to automatically be sent as shared inboxes.

? New

Can print shared emails (individual emails or full threads).

Improved

New pricing plans live.

? New

New forever free shared inbox.

Fix

Fix board non-owners not being able to create automations.

Fix

Fix not being able to download multiple files at the same time from ‘File’ tab.

Improved

Integration with new Gmail interface.

Fix

Fix not loading attachments when forwarding emails.

Fix

Fix not being able to unarchive cards.

Improved

Faster replies: improved the performance of the compose box when replying to emails from Drag boards.

Improved

Added card files badge (shown when there are files uploaded to a card).

Fix

Fixed user triggering own email tracking when there are multiple messages in the thread.

Fix

Added margin-top to tags on list view as tags were stuck on top of each row.

? New

“Related” tab: users can now see what cards are related to each other from inside the card detailed view.

? New

File upload: users can now upload files into Drag cards (attachments on cards).

? New

New automations conditions: IF tag applied, IF move to board/column, IF all subtasks complete, IF assigned to user, IF @mention user.

? New

Automations improvement: Make ‘OR’ an option as well as ‘AND’ in conditions and actions.

Improved

Board filters now work on subboards as well (assigned to me, sent, draft, unread and archived).

Improved

Automated actions are now displayed in the activity log.

Improved

Users can now unarchive cards.

Fix

Fix inline images breaking in specific cases.

Fix

Fixed board settings dropdown not opening when Gmail inbox is empty.

Fix

Fix Gmail settings not opening when detail view is open.

Fix

Fix double spacing between lines in shared email templates.

Fix

Fix reply not working on Gmail accounts affected by the latest Gmail update.

? New

“Sent”, “Drafts” and “Archived” views. Users can now easily view sent items, draft and archived emails or task cards in each board.

? New

Drag mobile apps have been launched publicly! Read more about how to download and make the most of them here.

? New

Can now select and drag’n’drop multiple emails at a time.

Fix

Fixed navigation issues between boards.

Improved

Removed double spacing between lines in email templates.

Fix

Fixed “Out of Office” top banner conflicting with the Drag’s top bar.

Fix

Fixed automated follow ups being sent without profile images.

Fix

Fixed emojis breaking in some automated follow ups.

Fix

Fixed Drag menu buttons not clickable sometimes.

? New

“Assigned to me” view: users can now view what cards are assigned to them across all boards, in one single list.

Fix

Fixed tags getting cropped in list view sometimes.

Fix

Fixed signature getting duplicated when user leaves a draft and return.

Improved

Elastic search: Users can now search across emails, cards, and internal features including notes, tasks, and comments. It’s now incredibly fast and overall is an improved experience.

Fix

Mobile app: fix some emails loading with broken formatting.

Improved

Mobile app: improved UX when composing email replies.

Fix

Fix blank inbox when using reading pane (no split, vertical or horizontal).

Fix

Update compose box avatar when the “From” field is changed to a Google Group instead of individual account.

Fix

Fix list view scroll bar inside each column and across all columns.

Fix

Fix scroll bar disappearing in list view when reading pane is enabled.

Fix

Fix list view tags breaking into multiple lines.

Fix

Fix list view tags misaligned.

Fix

Fix board name and dropdown icon misaligned sometimes.

Improved

Improved replying to emails with large inline images or attachments. Drag now supports the same attachment limit as Gmail (25MB).

Improved

Insert inline image before signature if user drag’n’drops it inside signature.

Fix

Fix “null” appearing in the permissions popup for users who haven’t installed Drag yet. Now, it shows their email addresses instead.

? New

New in-app onboarding flow.

Improved

Can now choose whether to create an event in Google Calendar from a due date or not.

Improved

Can now define the duration of the event to be synced in the Google Calendar from a due date in Drag (before, it was always 1-hour long).

Improved

Editing or removing due dates is now reflected in real time in Google Calendar.

Fix

Attachments not loading in some emails.

Fix

Fix order of boards being reverted sometimes (when dragging and dropping boards on the left column under the “Drag boards” session).

Fix

Fix order of boards under the “move to” option in automations not reflecting the order of boards on the left side column under the “Drag boards” session.

Fix

Fix conflict with Gmail’s “Out of Office” setting (scroll bar on the bottom was hidden and top bar was distorted).

Fix

Fix emails not being sent when user leaves draft too fast.

Fix

Fix Google Chat box being behind compose box when replying to an email.

? New

Unread counts per board.

? New

Push notifications on mobile app.

Improved

Increase limit of number of cards to be moved at once from 15 to 50.

Fix

Fix replies going back to email sender on “via Google Group” emails.

Fix

Fix “null” loading on assignments dropdown when team members didn’t installed Drag yet.

Improved

Focus on inputs when opening popups.

Improved

Formatting improvements on email notes and auto-saving notes 1 second after stop typing.

? New

New setting to move email replies back to the first column.

Improved

Button “Reply all” by default (aligned with users’ Gmail setting) now available.

Fix

Fix tag color changes not updating in real-time on the board.

Fix

Fix the “undo send” button disappearing too fast sometimes.

Improved

Can now copy + paste content into email templates custom fields.

? New

Pre-defined and easily accessible ‘Assigned to me’ view.

? New

Pre-defined and easily accessible ‘Unread’ view.

? New

“Reply as default” now avaialable for Google Groups boards (before, it was only possible for shared inboxes. Google Groups “reply as” needed to be selected manually).

Fix

Fix billing dashboard showing incorrect billing cycles sometimes (e.g. monthly instead of yearly).

Improved

Can now search for archived task cards (that do not contain emails).

Fix

Fix emails with .html attachments loading blank.

Fix

Fox not being able to preview .mp4 and .mov files (when as attachments).

Fix

Fix forwarded emails being sent back to original sender in specific scenarios.

Improved

Faster filter and search functionalities.

Fix

Fix displaying wrong sender email (‘From’ header) in case of domains that contain “-” or “”_ or in case of multiple subdomains.

Fix

Fix not being able to remove filter from boards.

Fix

Fix signature not being inserted when forwarding emails.

Fix

Fix signatures duplicating when saving drafts as alias.

Fix

Fix not being able to forward emails from a Google Group board to another Google Group board.

Fix

Fix not being able to drag cards from Drag boards to Gmail labels.

Improved

Improved drag and drop from Drag boards to other boards or Gmail folders on left-hand side when Gmail menu is collapsed.

Fix

Fix not including all attachments when forwarding emails in some cases.

Improved

Notes are now auto-saved when user clicks anywhere outside the input box (before, it was saving only when clicking on “back” button).

Fix

Fix not being able to remove filter from boards.

? New

Add incoming emails to any new or existing boards. (i.e. can convert an empty board into Shared Inbox or Google Groups board).

Improved

Can now search by renamed cards.

Improved

Can now search or filter cards by notes.

New

Push notifications on mobile app for @mentions, assignments, new emails and board invitations.

Improved

Can now update profile images in Drag.

New

Board templates: Pre-defined boards and columns based on use cases.

Improved

Cards dragged across boards now carry their existing tags with them.

Fix

Fix not being able to start a new draft while drafting a reply in Drag view.

Improved

Faster scroll bar when composing replies inside Drag.

? New

Live chat and mentions on Drag’s mobile app.

? New

Can preview attachments without needing to download them.

? New

Can view inline images on mobile app.

Fix

Fix signatures being duplicated sometimes.

Fix

Fix being able to rename cards with no title at all.

Fix

Fix top bar icons getting duplicated when preview pane is enabled.

? New

New onboarding flow for new users, with more personalized set up.

Improved

Add users to team subscriptions from inside Drag.

Improved

Can now share attachments in shared drafts.

Fix

Prevent inline images from being sent as common attachments in forwarded emails.

Fix

Fix too long waiting time to make draft editing available after collision detection in shared drafts.

Fix

Fix inline images breaking in some instances when replying/ forwarding emails in Drag.

Improved

Faster loading of large attachments.

? New

Faster and improved activity log with separate tabs for @mentions and assignments.

Improved

Faster loading of inline images in emails.

Improved

Cleaner notifications – users now only receive notifications on tasks that directly relate to them: mentions and assignments.

Improved

Break long texts on chat area.

Improved

Stop closing card detail page when user clicks to compose new email, on gmail top bar, on gmail add on and other places.

Fix

Show correct board and column names in detail view breadcrumbs when user uses “previous / next” navigation arrows.

Fix

Fix not being able to “copy + paste” text in Drag’s email templates custom field input.

Fix

Fix emails being sorted incorrectly when fetched for the first time in a new inbox board.

Fix

Fix compose box scroll bar not allowing users to read the whole email body.

Fix

Avoid inline images being sent as attachments when forwarding emails.

? New

Search across all boards and search for archived emails.

Improved

Improved search results pagination.

Fix

Fix board title disappearing in some scenarios.

Fix

Fix “Oops, something went wrong” error message when composing replies in Drag.

Improved

Improved board settings and filters (board settings are now on a single dropdown).

Improved

Improved Search: Can now search across all boards and search for archived emails.