Manage client conversations from where they start. Focus on delivering results, we take care of the rest.
4.7 stars from 1,200 reviews.
Built for customer-centric teams in Google Workspace
Most customer communication starts as emails. So stop switching
between Gmail and complex Help Desk tools.
THE OLD WAY
Low customer satisfaction
THE NEW WAY
Remove customer hurdles
Full context on customers in one single place
Everybody knows who is working on what
Automated and scalable workflows
Clear metrics around pipeline activity and team performance
92% of users increased team productivity after switching to Drag.
All client conversations in one place
Connect shared inboxes or Google Groups (e.g. clients@, reservations@) to Drag boards and share them with your agents. If you’re collaborating with clients or contractors, you can share them, cross-domain.
Keep track of client context
Have all the context you need around a client or project from one place – email, to-do lists, notes, files. No more back and forth between Gmail, CRM, task management tools, and team chat.
Automate repetitive tasks
Automate repetitive tasks, like moving emails from a specific client to specific boards, or auto-assigning emails with certain keywords (e.g. a client name) to specific team members. Let Drag do the hard work so you can focus on your clients.
Measure team performance
View the performance of your team at a glance. Slice and dice with different reporting for real-time insights and stay on top to deliver an outstanding client experience.
Collaboration in Google Workspace for 200,000+ users worldwide.
“I love that I can organize my inbox into sections so I can see everything and know what is coming up next, rather than snoozing it or moving it to a folder to be forgotten forever!”
Elizabeth Pampalone, Founder @ Absolute Marketing
Join 200,000+ users using Drag
Exceptional collaboration, automation and communication in Google Workspace
Leading collaboration tool for Google Workspace users
Named Momentum Leader by G2.
200,000+ users worldwide
Spanning across 50+ countries.
No credit card required
No catch – free and paid options.
Setup in under 5 minutes
No IT teams required.
Google-approved security and trust
Google CASA certified, does not store your emails.
99.99% uptime in last 12 months
Monitored 24/7/365.
4.7 stars from 1,200 reviews.