Turn Gmail into your CRM: Free Solutions to Simplify Your Sales Inbox

A free Gmail CRM lets you manage customer emails, track sales pipelines, and organize contacts all within your inbox. It saves time, improves team collaboration, and keeps communication centralized. CRM can be complicated at first. Exchanging emails with customers, and placing all the information about them, and potential deals in a second tool takes time and effort. Thus, you need a CRM Gmail software that integrates your database with your communications. In this guide, you’ll discover the 10 best Gmail CRM tools and learn how to choose the one that best fits your workflow.

What Are the Best Free Gmail CRM Tools?

We have narrowed down our list of the best Gmail CRM tools into three categories, so you can choose the one that best suits uour team's workflow. Click on the tool to see further details, or just keep scrolling down to check each one of them.

1) CRMs that work inside Gmail:

• DragApp
• Streak

2) CRM sthat integrate with Gmail:

• Bitrix24
• Agile CRM
• Hubspot CRM
• Aritic Pinpoint
• Jobin.cloud

3) Chrome extensions and add-ons with CRM features:

• Capsule
• Zoho CRM
• Revamp CRM

Which CRMs work directly inside Gmail?

These CRMs let you manage leads, pipelines, and conversations without ever leaving the Gmail interface.

1. DragApp Gmail CRM

DragApp turns Gmail into a shared inbox and CRM in one place. It helps teams manage pipelines, assign emails, and track deals visually with kanban-style boards. Drag is a shared inbox that works well as a CRM Gmail tool that helps teams manage their pipelines. Actually, it is a horizontal tool, which means it can be used for multiple workflows such as CRM, Help desk, Project Management, and Task Management. You can have all that in just one place. Since most deals start and end as emails, Drag stops you from switching between Gmail and an external CRM tool. Moreover, you can share group emails such as sales@company.com, and collaborate with your team in real-time. Its different dashboard views (kanban, list or preview) allow you to track leads and pipelines more visually. It also offers features such as: email notes (eg. to quickly document and access information about a client or negotiation), shared drafts (so you can collaborate on replies with team members before replying to leads) and custom fields (so you can add specific fields for your workflow, like deal value or phone number). Drag's plans start from as little as $10 per user/month.

Key features

• Shared inboxes and tasks
• Automated task assignments
• Custom templates and fields
• Live chat and @mentions
• WhatsApp integration
• Task card notes and file uploads
• Integrations with Google Workspace
• Mobile apps

Reviews

Capterra: 4.5 stars G2: 4.4 stars Here's what a customer says about Drag: "The integration of Drag into my Gmail has significantly streamlined my email handling process. The highlight is its user-friendly and intuitive interface, allowing for neat categorization and management of emails across different stages."

2. Streak

****Streak CRM is another tool that works inside Gmail. It allows you to build simple pipelines and track your sales opportunities. This tool is fully customizable, so you can control your data as you see fit. Besides, it's possible to share contacts, email, and files, and you need your team. With Streak's add-on, it's possible to check the company information, related deals, contact information, and details of a contract. You can quickly edit all of it in Gmail. You can also save canned responses that you can reuse later. Plus, it offers mobile access for both Android and iOS. Streak' prices start from $49/month.

Key features

• Mail merge
• Email tracking & Snippets
• Hiring tracker
• Fundraising manager

Reviews

Capterra: 4.5 stars G2: 4.5 stars Here's a helpful customer review: "It is really easy to use. It helps us organize emails and it makes clear and concise view of sales pipeline."

Which CRM tools integrate with Gmail?

These platforms don’t live inside Gmail itself, but offer strong integrations that sync your inbox with a powerful external CRM. That means teams can get all the CRM benefits without having to manually export and import client data, saving time across the pipeline.

3. Bitrix24

Bitrix24 is a complete platform for businesses that need to manage daily tasks, projects, and CRM. Moreover, it offers extra features, such as a contact center and a website building. Different from the two previous tools, it doesn't work inside Gmail, it just has an integration that synchronizes your emails with the platform. Its free Gmail CRM system provides all the tools necessary for your sales team to manage pipelines: sales funnel, sales reports, 360-degree customer view, support for repeat sales, and sales automation. Bitrix also provides customer support via email, phone, live chat, social networks, and other message tools. Bitrix's free plan offers an unlimited number of users and 5GB of storage. To upgrade to a paid plan, the prices start at $49/month for 5 users.

Key features

• Sales manager
• Contact center
• Email marketing
• Call center
• Custom fields
• Quotes & invoices
• Mobile CRM iOS and Android
• AI in sales communication

Reviews

G2: 4.1 stars Capterra: 4.5 stars Need a customer testimonial? Here's what they have to say: "It includes lead management, deal management, task management, project, scrum, sprint, automation and many more things. It is easy to implement it for all the departments like sales, marketing, software development, front office, back office, account, and management. It also comes with various external tools which helps to manage our routine task and automation easily."

4. Agile CRM

Agile CRM is a cloud-based service for both desktop and mobile, focused on sales automation. Its Sales CRM offers integration with Gmail that allows you to access the CRM tools from within your inbox entirely. It lets you place your appointment calendar online and automate everything in your sales pipeline. Moreover, you can have access to complete contact views, deal tracks, lead scoring, real-time alerts, and thorough analytics. In other words, everything you need to know about the lead's journey is available on Agile. Agile is free for up to 10 users, and its paid plans cost $8.99 per month, with more users and advanced resources.

Key features

• Custom Data Fields
• Lead Scoring
• Appointment Scheduling
• Email Tracking

Reviews: Capterra: 4.2 stars G2: 4.1 stars What are customers saying about it? "It has completely revamped how I structure, monitor, and handle our sales and marketing procedures. The CRM platform is not only powerful but also incredibly intuitive and efficient." Similar post: CRM for Marketing Agency

5. Hubspot Gmail CRM

Hubspot offers free CRM software that integrates with Gmail. With just a click button, you can log emails sent from your inbox in Hubspot CRM. It offers a visual dashboard that provides a clear view of your sales pipeline. Also, you can generate reports on sales activity, productivity, and individual performance, so you can understand how your team is leading work. Hubspot CRM is forever free, with unlimited users, data, and up to 1,000,000 contacts. Everything with no expiration date. However, you can complement it by using sales, marketing and operation hubs from HubSpot through bundles, starting at $20/service/month.

Key features

• Reporting dashboard
• Company insights
• Deal tracking
• Prospect tracking
• Meeting scheduling
• Live chat

Reviews

Capterra: 4.5 stars G2: 4.4 stars Turn Gmail into a CRM.

6. Aritic Pinpoint

Aritic PinPoint is a full-stack marketing automation software platform for the marketing operations team at small and medium businesses. It helps you to build relationships with leads, automate marketing campaigns and convert leads to paying customers easily. Aritic PinPoint integrates with CMS, like WordPress, and Drupal, and has bi-directional native CRM integration with Salesforce, SugarCRM, Dynamic CRM, Zoho CRM, and social media platforms. The paid version starts at $19/month.

Key Features

• Landing page builder
• SEO tracking
• Keywords tracking
• Lead scoring
• Lead nurturing
• Email campaign automation
• Push notification campaigns
• Marketing campaign builder
• Contact segmentation

Reviews

Capterra: 4.5 stars G2: 4.9 stars Here's the opinion of a current user: "A good tool that can help you get more leads, and at the same time turn them into paying customers, you can keep in touch with them directly and thus respond to their needs. It has a very attractive and easy to use interface, it offers a dashboard that allows you to manage in a better way."

7. Jobin.cloud

Jobin.cloud is a complete platform to import, manage, filter and score your contacts from email and LinkedIn connections. Besides, it offers custom email marketing, so that you can expand your outreach from these platforms and develop a lasting client base. It was developed as a free Gmail CRM tool for staffing and recruiting business, since it mainly focuses on long-term connection building. However, there are other features, such as multichannel interactions and support, along with data health monitoring. There's a free version for entrepreneurs and small teams and the paid plans start at €7.99/month.

Key features

• Multichannel sequencing
• Geographic search
• Email search
• Recruiting pipelines
• Profile enrichment
• Data health checks

Reviews

Capterra: 4.7 stars G2: 4.5 stars As this user said in their review: "Jobin's integration with Linked In is seamless; I can easily add 1st connects in bulk vs. one at a time or uploading a CVS on the previous platform."

What Chrome extensions or add-ons can turn Gmail into a CRM?

If you prefer lightweight tools, axtensions are probably the easiest way to add the basic CRM resources into Gmail. They are cost-effective and keep the learning curve easier, which is ideal for teams.

8. Capsule

Capsule is an online free Gmail CRM tool in a Google Workspace add-on. It lets its users capture customer information, and later see current contact information, add tasks, and more inside your Gmail account. Besides the add-on, you can also have the free version for up to 2 users, 250 contacts, and 10MB of storage per account. Prices for paid plans start at $18 per user/month.

Key features

• Custom Fields
• Sales Opportunities
• Calendar
• Task Management
• Kanban Visual Pipeline
• Reportings

Reviews

Capterra: 4.5 stars G2: 4.6 stars Here's what a client says: "One of its greatest strengths is the ability to customise different sections according to your specific requirements. It is not only a cost-effective CRM, but it also exceeds expectations by seamlessly integrating with popular tools like Outlook, Xero, and other essential business software."

9. Zoho CRM

Zoho CRM is a Chrome extension for Gmail that shows you a complete customer profile immediately upon opening an email from the customer. To start using it, you just need to open an email, and then you can choose to push details on them as leads or contacts. It's also possible to see whether an email has attached data like tasks, previous call details, or notes from Zoho CRM. Zoho CRM is free for 3 users, with limited features. If you want to unlock more seats and advanced functionalities, you can sign up for the premium plans starting at $12/user/month. Key Features

• Automation of Leads, Contacts, Accounts, Deals
• Tasks, events, call logs, and notes
• Page customization
• Workflow Rules
• Advanced filters
• Standard reports
• 10 email templates

Reviews

Capterra: 4.3 stars G2: 4.1 stars A customer shared: "Zoho CRM is customizable and flexible in customer relationship management. It has a range of customization options that it offers, allowing me to tailor the system to the specific needs of my business. From field and module customization to workflow automation, Zoho CRM offers a level of adaptability that is invaluable for optimizing efficiency and effectiveness in customer management."

10. Revamp CRM

Revamp CRM is a free CRM Gmail add-on that helps teams get access to sales tools right from your inbox. You can simply add a new contact, notes, tasks, or deals with one click. It also provides a feature that shows a quick deal summary of won, lost, and potential sales. The free version of Revamp is available for up to 2 users and 250 customers, which is the best fit for small teams or solo users. If you have more people in your organization, you should acquire a paid plan, with prices that start at $9 per user/month. Key Features

• Customers profiles
• Sales reps tracking
• Customer segmentation
• Task management
• Lead Capture & Scoring
• Mobile app

Reviews

Capterra: 4 stars G2: 4.3 stars According to a user, this solution has been very helpful as a free CRM Gmail tool: "I love that it is a complete solution. I can upload my users, track the sales, identify when I contacted them and send them a marketing campaign."

Which Gmail CRM should I choose?

With so many Gmail CRM options available, it can be hard to decide which one fits your business best. To help you compare quickly, here’s a side-by-side look at the top Gmail CRM tools, their pricing, best use cases, and key features.

Tool	Best For	Pricing (Starting)	Key Features
DragApp	Teams needing a shared inbox and CRM in one place	$10/user/month	Shared inbox, custom pipelines, shared drafts, automations, Google Workspace integration
Streak	Sales teams who want CRM fully inside Gmail	$49/month	Custom pipelines, mail merge, email tracking, mobile app
Bitrix24	Businesses needing an all-in-one CRM + project management	Free (5GB, unlimited users); Paid from $49/month (5 users)	Sales funnels, reports, contact center, quotes & invoices
Agile CRM	Small teams looking for automation + Gmail sync	Free for up to 10 users; Paid from $8.99/month	Appointment scheduling, lead scoring, analytics, email tracking
HubSpot CRM	Businesses wanting a productive, but easy CRM integration	Free forever (1M contacts); Paid add-ons from $20/month	Reporting dashboards, deal tracking, email templates, meeting scheduling
Aritic Pinpoint	Marketing automation and lead nurturing with CRM integrations	Paid from $19/month	Lead scoring, segmentation, landing page builder, campaign automation
Jobin.cloud	Recruiters and staffing teams using Gmail + LinkedIn	Free plan; Paid from €7.99/month	Contact management, recruiting pipelines, multichannel outreach
Capsule CRM	Small teams wanting a simple Gmail add-on CRM	Free for 2 users; Paid from $18/user/month	Contact history, tasks, kanban pipeline, reporting
Zoho CRM	Companies needing a customizable Gmail CRM extension	Free for 3 users; Paid from $12/user/month	Lead & deal automation, workflows, CRM views, custom fields
Revamp CRM	Small teams or freelancers managing sales in Gmail	Free for 2 users; Paid from $9/user/month	Deal tracking, segmentation, analytics, lead scoring, mobile app

Final Thoughts: How to Pick the Right Gmail CRM

Choosing software is never an easy task, right? With so many CRM for Gmail options, your analysis needs to be thorough, so you make the right choice that will lead your team to complete success in managing prospects and customers.

But this process doesn’t have to be overwhelming. Start by looking at your team’s main needs: do you want a shared inbox, advanced automation, or just a simple add-on inside Gmail?

Use the comparison table above to narrow down your options. If you’re still unsure, take advantage of free plans or trials. Testing the tools with your real workflows will show you which one feels most natural for your team.

Don't forget to pick an option that is easy to learn and get used to the interface, so that the onboarding process can be as smooth as possible.

Most importantly, pick a CRM that can grow with your business. A tool that works for a small team today should also support advanced features when you need them in the future.

Overall, we hope that you can find your ideal free CRM for Gmail so that you can keep your communication with customers always aligned and centralized in your email inbox. Therefore saving time, enhancing teamwork and, of course, building a scalable CRM pipeline that furthers your business goals.

Gmail CRM FAQs

CRM helps businesses keep track of leads, follow-ups, and deals. It organizes customer interactions so nothing gets forgotten. Sales teams use it to see where each deal stands and what steps to take next. The main difference between CRM and a sales pipeline is their purpose. CRM manages customer relationships, stores contact details, and tracks communication. A sales pipeline, however, maps out the steps a prospect takes before becoming a customer. It depends on use case, email volume and team structure. DragApp is a good option because it helps users tracks emails, manages pipelines, and helps teams stay on top of leads, all inside the inbox. Yes, several CRMs, such as HubSpot, offer free versions. The free plans usually include basic CRM features like contact management, email tracking, and pipeline views. However, it's worth noting that they lack the customization resourcers from paid tiers and other software options. Yes. Most Gmail CRMs, like DragApp, HubSpot, and Zoho, offer mobile apps. This allows sales teams to track leads, respond to emails, and update pipelines no matter where they are. Turn Gmail into a CRM.

Frequently asked questions

What is CRM in Pipeline Management?

CRM helps businesses keep track of leads, follow-ups, and deals. It organizes customer interactions so nothing gets forgotten. Sales teams use it to see where each deal stands and what steps to take next.

What's the difference between CRM and Sales Pipeline?

The main difference between CRM and a sales pipeline is their purpose. CRM manages customer relationships, stores contact details, and tracks communication. A sales pipeline, however, maps out the steps a prospect takes before becoming a customer.

What are the best tools for Gmail CRM?

It depends on use case, email volume and team structure. DragApp is a good option because it helps users tracks emails, manages pipelines, and helps teams stay on top of leads, all inside the inbox.

Are there free Gmail CRM tools available?

Yes, several CRMs, such as HubSpot, offer free versions. The free plans usually include basic CRM features like contact management, email tracking, and pipeline views. However, it's worth noting that they lack the customization resourcers from paid tiers and other software options.

Can I use a Gmail CRM on mobile devices?

Yes. Most Gmail CRMs, like DragApp, HubSpot, and Zoho, offer mobile apps. This allows sales teams to track leads, respond to emails, and update pipelines no matter where they are.