Intelligence
What Varley knows, and the tools it acts in
Everything your team knows. In Varley.
Intelligence maps everything your team knows (emails, docs, tools, past conversations) into dimensions: Billing, Onboarding, Product Features, Refund Policy. Everything Varley does draws from the same layer: every answer is grounded, every source is cited, and it acts in the tools you connect.
Varley is included in Plus ($18/mo) and Pro ($24/mo). No per-seat AI add-on.
Intelligence Score
14
7 of 25 dimensions mapped
+14 unmapped · connect more sources to map them
How it works
The more you connect, the smarter everything gets.
Intelligence is not another AI feature: it is the layer Varley stands on. It syncs your sources continuously and organises what it finds into dimensions your team can see, each with a live count of what has been mapped. Your Intelligence Score makes the coverage visible: connect more, map more dimensions, and every draft, answer and resolution Varley gives gets sharper.
Grounded answers
Ask anything. Get a cited answer.
Your team spends hours digging through old threads. Varley finds the answer in seconds and shows exactly where it came from: the email, the doc, the record. No answer ships without its sources.
Connected sources
One layer. Every source your team uses.
Connect once. Intelligence syncs continuously and indexes everything into searchable dimensions, so knowledge stops living in one teammate's head and starts living where Varley, and every person, can reach it.
The layer underneath
Not a feature. The layer under all of them.
Varley answers from it in Copilot and resolves with it as Agent. Drafts, summaries and tagging draw on it, and so do live chat and your help center. One layer means one place to improve: fix a doc once and every surface gets the correction.
Connected to everything your team uses.
Varley learns from your team’s knowledge and takes action in the tools you already run. Connect once, and it draws on them everywhere: in Copilot, as Agent, and in every email.
Varley learns from
Gmail
WhatsApp- Help Center
Google Drive
Notion
Confluence- Files
- Websites
Varley takes action in
Stripe
Zendesk
Slack
HubSpot- Salesforce
Shopify
Linear
Jira
And the rest of your stack: 5,000+ apps through Zapier, plus anything with an API or MCP server.All integrations →Drag · with Varley
The inbox your team and Varley work in together
Shared inbox, boards, live chat and WhatsApp for Gmail teams, with Varley, Drag’s AI, included from $18. Plus an MCP server your own AI tools can drive.
