Collaborate in Gmail over your 7-day free trial
– then choose a plan for your team.
Starter
For teams starting with collaboration.
$12
user / month, billed yearly.
$16 per user / month if billed monthly.
- Email channels
- Unlimited users
- Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- 10 automation rules
- Zapier integration
- Assignments and @mentions
- Email templates
- Email notes and subtasks
- 3-month reporting window
Plus
For growing teams that need to scale work.
$18
user / month, billed yearly.
$22 per user / month if billed monthly.
- ✨ AI assistants
- Email channels
- Unlimited users
- Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Unlimited automation rules
- File upload
- Default user roles
- Email sequences
- Merge cards
- 6-month reporting window
Pro
For teams with advanced email workflows.
$24
user / month, billed yearly.
$30 per user / month if billed monthly.
- ✨ AI assistants
- Email and WhatsApp channels
- Unlimited users
- Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
- Unlimited automation rules
- API access
- Custom user roles
- Custom fields
- Business hours and SLA
- 12-month reporting window
Compare key features
Plans for all companies of different sizes.
Key features
✨ AI assistants
Channels
Email & WhatsApp
Integrations
Google & Zapier
Google, Zapier & API
Analytics Reporting Window
3 months
6 months
12 months
Automations
Up to 10 basicEg. auto tagging, auto assignment, auto responder.
Unlimited basicEg. auto tagging, auto assignment, auto responder.
Unlimited advancedEg. SLA rules, road robin assignment, load balancer.
Shared contacts
Merge cards
Email sequences
File upload
Board and card templates
Limited
Unlimited
Board views
Default
Custom
Roles and permissions
Default
Custom
Custom fields
Priority support
Compare all plans in detail
Compare all features available per plan.
AI assistants
✨ AI tagging Sort your inbox based on intent eg. Action required, FYI and more.
✨ AI sentiment detection Instantly understand the tone and urgency of every email.
✨ AI draftsAI-drafted replies in your tone, shared across your team.
✨ AI compose assistantWrite smarter and faster with 1-click triggers eg. shorten, polish, fix grammar, etc (coming soon).
✨ AI summarizeUse AI to create concise summaries of emails (coming soon).
✨ AI co-pilotAsk AI anything about your emails or workspaces (coming soon).
✨ AI knowledgeTrain the AI on specific information about your business.
Links & FAQs
Links, FAQs & files
Multi-channel communication
Workspaces
Board view
List view
Preview view
Default viewsDefault views include assigned to me, unread, pending and closed.
Custom views
Collaboration
Shared inbox
Shared email drafts
Compose as collaborator (or Shared Inbox)
Reply as collaborator (or Shared Inbox)
Collision detectionCollision detection prevents multiple members from replying to the same email at the same time.
Team chat and @mentions
Permalinks
Assignments
Shared tags
Shared contacts
Workspace management
Activity log
Sort and filter
Color code
Card status
Due dates
Merge cards
Board templates
Card templates
Custom fields
Email management
Email tracking
Email notes
Forward shared emails privately
Email templates
Email sequences
Task management
Tasks
Checklists
Task notes
File upload
Automation
Automation rules
Automated tagging
Workspace routing
Automatic responder
Round-robin assignment
Load-balancer
Reply-based automations
Business hours
Custom notifications
SLA rules
Analytics
Card reports
Tag and SLA reports
User performance reports
First response time reports
Average response time reports
Data reports export (CSV)
Usage limits
Users
Unlimited
Unlimited
Unlimited
# of WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
Unlimited
Unlimited
Unlimited
Card templates
Not included
1 per workspace
Unlimited
Analytics reporting window
3 months
6 months
12 months
Automation rules
Up to 10
Unlimited
Unlimited
Admin management
Consolidated billing
Admin roles
Default user roles and permissions
Custom user roles and permissions
Integrations & API
Gmail
Google Workspace
Google Groups
Google Calendar
Zapier
API
Support & training
Knowledge base
Email support
Drag Academy
In-app chat support
Live call onboarding assistance
Live call support
Priority support
Apps
Gmail Chrome extension
iOS app
Android app
Still have questions?
We have the answers…
What is the definition of User in the pricing?
Our definition of user is the same one used in Google Workspace. If you have a dedicated user in your Google Workspace account for inboxes such as support@, they’re also considered a user in Drag subscriptions. Setups such as Google Groups or aliases do not require extra licences.
Do we pay extra for more users?
Yes. It’s a simple per user / per month pricing if you’re a team. You can add, remove or switch users in your account at any point.
We're a big team. Do you offer an Enterprise plan?
Yes. Please contact us if you’re a super-big team (typically 50+). You’ll have different needs and we need to support you in a different way.
Can you use on many domains?
Yes you can work across multi-domains.
Do you offer discounts?
Yes. When you pay for the year upfront, we offer a discount.
Do you support non-profits and educational institutions?
If you are working on behalf of a non-profit, NGO or an educational institution please send us an email. We have a dedicated program to help meaningful organizations make more of an impact. Here is our Close to our heart program.
Do you require a credit card to start a trial?
We do not ask for a credit card and you will only process payment if you choose to proceed. You can cancel at any time.
Can we cancel any time?
Yes. You can cancel any time. There is no minimum contract.



