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Pricing that works at scale

Collaborate in Gmail over your 7-day free trial
– then choose a plan for your team.

Starter

For teams starting with collaboration.

$12

user / month, billed yearly.

$16 per user / month if billed monthly.

  • Email channels
  • Unlimited users
  • Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
  • 10 automation rules
  • Zapier integration
  • Assignments and @mentions
  • Email templates
  • Email notes and subtasks
  • 3-month reporting window
Try for Free

Plus

For growing teams that need to scale work.

$18

user / month, billed yearly.

$22 per user / month if billed monthly.

  • ✨ AI assistants
  • Email channels
  • Unlimited users
  • Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
  • Unlimited automation rules
  • File upload
  • Default user roles
  • Email sequences
  • Merge cards
  • 6-month reporting window
Try for Free

Pro

For teams with advanced email workflows.

$24

user / month, billed yearly.

$30 per user / month if billed monthly.

  • ✨ AI assistants
  • Email and WhatsApp channels
  • Unlimited users
  • Unlimited WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.
  • Unlimited automation rules
  • API access
  • Custom user roles
  • Custom fields
  • Business hours and SLA
  • 12-month reporting window
Try for Free

Compare key features

Plans for all companies of different sizes.

Starter

$12 user/month billed yearly

$16 user/month billed monthly

Start Free Trial

Plus

$18 user/month billed yearly

$22 user/month billed monthly

Start Free Trial

Pro

$24 user/month billed yearly

$30 user/month billed monthly

Start Free Trial

Key features

✨ AI assistants

Channels

Email

Email

Email & WhatsApp

Integrations

Google

Google & Zapier

Google, Zapier & API

Analytics Reporting Window

3 months

6 months

12 months

Automations

Up to 10 basicEg. auto tagging, auto assignment, auto responder.

Unlimited basicEg. auto tagging, auto assignment, auto responder.

Unlimited advancedEg. SLA rules, road robin assignment, load balancer.

Shared contacts

Merge cards

Email sequences

File upload

Board and card templates

Limited

Unlimited

Board views

Default

Custom

Roles and permissions

Default

Custom

Custom fields

Priority support

Compare all plans in detail

Compare all features available per plan.

AI assistants

AI tagging Sort your inbox based on intent eg. Action required, FYI and more.

AI sentiment detection Instantly understand the tone and urgency of every email.

AI draftsAI-drafted replies in your tone, shared across your team. 

AI compose assistantWrite smarter and faster with 1-click triggers eg. shorten, polish, fix grammar, etc (coming soon).

AI summarizeUse AI to create concise summaries of emails (coming soon).

AI co-pilotAsk AI anything about your emails or workspaces (coming soon).

AI knowledgeTrain the AI on specific information about your business.

Links & FAQs

Links, FAQs & files

Multi-channel communication

Email

WhatsApp

Workspaces

Board view

List view

Preview view

Default viewsDefault views include assigned to me, unread, pending and closed.

Custom views

Collaboration

Shared inbox

Shared email drafts

Compose as collaborator (or Shared Inbox)

Reply as collaborator (or Shared Inbox)

Collision detectionCollision detection prevents multiple members from replying to the same email at the same time.

Team chat and @mentions

Permalinks

Assignments

Shared tags

Shared contacts

Workspace management

Activity log

Sort and filter

Color code

Card status

Due dates

Merge cards

Board templates

Card templates

Custom fields

Email management

Email tracking

Email notes

Forward shared emails privately

Email templates

Email sequences

Task management

Tasks

Checklists

Task notes

File upload

Automation

Automation rules

Automated tagging

Workspace routing

Automatic responder

Round-robin assignment

Load-balancer

Reply-based automations

Business hours

Custom notifications

SLA rules

Analytics

Card reports

Tag and SLA reports

User performance reports

First response time reports

Average response time reports

Data reports export (CSV)

Usage limits

Users

Unlimited

Unlimited

Unlimited

# of WorkspacesA workspace can be a Shared Inbox, a Google Group, or a custom board.

Unlimited

Unlimited

Unlimited

Card templates

Not included

1 per workspace

Unlimited

Analytics reporting window

3 months

6 months

12 months

Automation rules

Up to 10

Unlimited

Unlimited

Admin management

Consolidated billing

Admin roles

Default user roles and permissions

Custom user roles and permissions

Integrations & API

Gmail

Google Workspace

Google Groups

Google Calendar

Zapier

API

Support & training

Knowledge base

Email support

Drag Academy

In-app chat support

Live call onboarding assistance

Live call support

Priority support

Apps

Gmail Chrome extension

iOS app

Android app

Still have questions?

We have the answers…

What is the definition of User in the pricing?

Our definition of user is the same one used in Google Workspace. If you have a dedicated user in your Google Workspace account for inboxes such as support@, they’re also considered a user in Drag subscriptions. Setups such as Google Groups or aliases do not require extra licences.

Do we pay extra for more users?

Yes. It’s a simple per user / per month pricing if you’re a team. You can add, remove or switch users in your account at any point.

We're a big team. Do you offer an Enterprise plan?

Yes. Please contact us if you’re a super-big team (typically 50+). You’ll have different needs and we need to support you in a different way.

Can you use on many domains?

Yes you can work across multi-domains.

Do you offer discounts?

Yes. When you pay for the year upfront, we offer a discount.

Do you support non-profits and educational institutions?

If you are working on behalf of a non-profit, NGO or an educational institution please send us an email. We have a dedicated program to help meaningful organizations make more of an impact. Here is our Close to our heart program.

Do you require a credit card to start a trial?

We do not ask for a credit card and you will only process payment if you choose to proceed. You can cancel at any time.

Can we cancel any time?

Yes. You can cancel any time. There is no minimum contract.

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